The NODSTU Creative Process
Process lies at the core of what makes us successful. Streamlining our creative process enables us as a studio and family to work more efficiently and effectively as we strive to help our clients improve their businesses, understand their audiences better, and deliver products and services that make a difference.
Understanding your budget is our first priority and ensuring that there is financial compatibility between the both of us. There are no definitively priced services, we work with you, but we won’t go below a certain threshold as cost depends upon the nature of the work and the time allotted to it.
This is our opportunity to communicate terms with specific respect to the cost of service and move forward on the same page. At this stage, it is extremely important to us that clients communicate upfront what they are willing to spend so that we can part ways if there is no compatibility.
Once we have successfully negotiated on the financial component of work, we will put together a proposal for your records outlining the project in question, what we are responsible for delivering, and what the deliverables will be
NODSTU will create a payable invoice and assign it a transaction number. Client will reconcile the bill and will be provided with a digital receipt upon completion of transaction.
Acceptable forms of payment for us are: PayPal, Zelle, CashApp, Venmo, Check, or Credit/Debit Card
We utilize this call to gather as much information as possible about who you are, what you do, and how we can help your business from a design perspective.
Depending upon the deliverable, we might request any business collateral (pamphlets, brochures, existing website links, logos, etc) we can use for the course of work.
NODSTU will begin creative work on the agreed deliverable. The time it takes to complete will depend on the nature of the work and how quickly the client can provide the requested documentation, but the studio will strive to stick as closely as possible to the agreed deadline in the proposal.
Depending on the type of project, the client will be able to track progress from start to finish in real-time, especially in the case of web development & design in which clients will be provided login information to view the website as it is being built and developed.
After we have completed the bulk of the creative process, we will share what we’ve come up with our clients for review according to the parameters we discussed in the initial discovery call. To avoid subjectivity, we establish parameters in the initial discovery call so that we have something with which to measure our success.
“I just don’t like it,” or “I’m just not feeling it” are not satisfactory answers, and we encourage clients to understand and keep in mind that we are designing with your potential clients and audiences in mind, not you.
Not always required, but offered to clients, we can revise and adjust creative products based on results and decisions from the deliverable review call so that products meet client expectations and project parameters.
As a disclaimer, we only offer one round of revisions after the initial design products are submitted for review. Our goal in every project is to build creative products to clients needs and specifications to prevent the need for revision.
If any adjustments have been made, they will be shared with the client for final review and consideration. This is an opportunity also for us to share with you how to best leverage your creative products to enhance your business as well as raise clarifying questions.
For larger design projects ($20,000 and above) that require more team coordination and time, an in-person product presentation will be conducted in the place of a call so that we can work through the revisions and iterations prepared to ensure that they are in line with the goals, objectives, and parameters determined in the initial meeting.
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